FAQ
For all initial consultations and ongoing appointments, we ask that you please call 1300-0-AWARE (29237) or email reception@awarehub.com.au for availability. If you have a GP referral or MHCP, please include a copy in your email to us.
Yes, telehealth is available. Please call 1300 0 AWARE (29273), or email reception@awarehub.com.au to arrange a telehealth appointment with your clinician. On the morning of your appointment, a reception staff member will call you for payment. Only credit and debit cards are accepted. We will process the Medicare rebate following your appointment. Our cancellation policy remains applicable to telehealth appointments.
Please call 1300 0 AWARE (29273) or email reception@awarehub.com.au to reschedule or change your appointment. We will try our best to accommodate your request. Note that a 48-hour cancellation policy applies to all appointments and any appointments that are missed or not cancelled in time, will be charged at the full fee.
No, you needn’t be an existing client of AwareHub, nor be required to see one of our clinicians, in order to access these services. You will be required to register your details on our system. Please contact reception@awarehub.com.au or visit our online booking platform (once available) for further information. Please note schedules and booking systems, so as not to be disappointed.
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Please email reception@awarehub.com.au . If you have not consulted with your clinician for the past 6 months, a follow-up appointment will be required. If you have not seen your clinician for over a year, a new GP referral and a follow-up appointment will be required. In all other situations, a script fee is applicable. Scripts will be emailed directly to your pharmacy and the original will be posted out.